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Airport Transfer Company

UK 020-7043-1191 | USA 0214-329-9025 | Prague +420-222-554-211 | Prague toll free 800 870 888 | contact us

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We are proud that customers are happy with our Prague airport taxi service

Dear Sirs, I have just arrived back from Prague. we had a great time and wanted to let you know that the taxi pick up service was excellent. The driver was waiting for us as you advised, he was well helpful and polite, took us straight to the hotel and was waiting for us promptly at 6.55 a.m. for our return journey. Many thanks, we will use your service on our next visit to Prague. Yours faithfully Peter Monaghan

I booked a return taxi transfer for 4 persons from Prague Airport to Prague City centre a few days before arriving on 29th June 2006. The service provided by "Prague Airport Transfers" was absolutely first class. The driver was waiting for us at the Arrivals exit with my name very clearly visible on a large card. He was very courteous and carried all our luggage to the nearby taxi. During the transfer he pointed out various places of interest and on arrival carried our luggage into the hotel. The same driver arrived exactly on time at our hotel for the return transfer 3 days later and put our luggage on a trolley on arrival at Prague Airport Departures Terminal. We plan to return to Prague soon and will definitely use "Prague Airport Transfers" again. Highly recommended!, Graham Welch

Just a quick mail to thank you very much for the excellent service you provided during our stay in Prague, Lukas was so very helpful and kind, please pass on our thanks to him. I would highly recommend your company to anyone visiting Prague. Very many thanks again Debbie Coffey

Dears, Firstly thank you for your efficient service provided by your company and in particular the warm welcome made by your driver (student from Salt Lake City). Many Thanks. Karl Lewis

FREQUENTLY ASKED QUESTIONS
there are also FAQ articles in our help desk section

I did not receive confirmation email. Why? What should I do?
At Most occasions there is a problem with a spam filter. Please check your spam folder as it seems to solve majority of cases. Also check if you typed email correctly. If this doesn't help do contact us and we will re-send confirmation email. Just note, even if you don't receive confirmation email when making booking very close to the time of arrival - our driver will be there waiting for you (as our automated system will inform driver).

 

When do I pay?
When paying cash or a credit card on the spot, please pay all at once after you arrive to the Hotel. Once you have paid driver will give you transport voucher which you give to the driver on the return journey instead of money. If you opt to pay via paypal in advance our driver will be informed automatically so you don't need to do anything else. But if you really prefer not to pay all at once there's no problem, pay each trip separately!

 

Our group staying at different hotels, do you charge extra for more drops off points?
2 drop off hotels is included in the price. If you are going to more then 2 hotels which are very far for each other we might charge extra (usually 240 CZK). But you will be informed about exact price in confirmation email.

 

I'm worried about the pick-up you gave me for my airport flight arrival reservation. Why (and how) can you use my scheduled airline arrival time as my pick-up time?
Your scheduled arrival time (i.e. your airline's assigned time), is only a starting point with us. We tracks your flight in "real time" so whether your plane is on-time, early or late, we are aware of it's status ... And will meet you based on the actual gate time. We also use a formula that allows for time you may need at baggage claim.

 

I have special request (baby chair, push chair etc.)- What should I do?
If you require baby chair just put note when you make a booking. If you are travelling with disabled passengers or need space for pushchair as well put note when making booking.

 

Where we meet our driver? How do we recognize your driver?

Click here for more information and photos.

 

Can I pay by credit card upon arrival?

Yes, you can. You are also welcome to pay online (in advance) using your credit or debit card. When paying on the spot (after you arrive to Prague) we accept VISA, Master Card, JCB Cards, Amex and Diners Club.

 

Do you offer transfers for more then 4 passengers?

Of course we are able to offer transfers for groups up to 300 passengers. If you are travelling in very large group (over 49 pax) ask for special discount.

 

How long does it takes from Prague Airport to city centre?

Usually journey from airport to city centre takes around 25 min by car. If there's traffic it might take up to 40 min.

 

Do you guarantee money back, compensation or refunds?

Yes, if we are unable to deliver promised service you will get money back or compensation. If there’s no driver waiting for you, please contact us ASAP so we can solve situation.

 

What are your hours of operation?

We provide airport transfers 24 hours a day, 7 days a week, and 365 days a year - including holidays.

 

Are your prices per person or per vehicle?
Prices are quoted per vehicle.

 

Do I need to pay in CZK currency?

No, you can pay in GBP, USD or EUR.

Should I tip the driver?
Well if you're happy with the service it is customary to tip between 10-15%. But it's just up to you. Keep in mind that even very small tip keeps our driver happy :)

When you will pick us up on the departure day?
Generally we recommend pick up time 2 & 1/2 hours before your flight scheduled departure time for NON EU flights and 2 hours for EU flights. However, you are the one who decide the pick up time!

Can I have a receipt?
Please ask our driver. We can also email you invoice after you complete journey.

I have huge or extra large luggage?
If you are bringing extra large luggage please let us know before as we might have to send bigger car. Generally, there is no extra charge.

Do you offer other transportation besides airport routes?
We will take you anywhere you like, just e-mail us for a price quote.

I need to change a booking - what should I do?
Just follow the link provided in the confirmation email and amend your details or contact us. All free of charge.

When do I make a reservation?
You can do reservation as soon as you have your flight number. Our system allows reservation max. 9 months before your date of travel.

 

UK & Czech Based Transfer Company
Czech registration
PRAGUE AIRPORT TRANSFERS spol. s.r.o. IC 27593622
Who else can benefit using our Prague airport transfer service?
If you departing early in the morning it might be difficult to arrange a taxi. We operate 24/7. Also if you are in group of 4 passengers be aware that some airport taxis take only 3 passengers and charge for extra large bags etc, we don't !
Easy to Book and Pay
If you want to book an airport transfer just fill in the form or call us. You can pay upon arrival by cash or by credit card online (advance payment) via paypal. You can also pay with your credit card directly to our driver.
Our fleet of cars offer a reliable,
comfortable and cheap transportation into or out of Prague Airport.
No need to queue for taxis with
their high rates (and overcharging), or drag your bags around searching for public transport.
Is our Prague airport transfer service cheaper then ordinary Prague airport taxi?
Our prices are a bit cheaper compared to a regular taxis but assuming that you find an honest driver and travelling just to the city centre. If not you might be easily paying 2 or 3 times more.
Experienced English speaking chauffeurs
We use experienced English speaking drivers who specialize in the door-to-door transport of passengers and who know their way around Prague well.
Still not sure?
If you are not entirely happy after using our service we guarantee your money back. You have nothing to loose.

(C) 2006 PRAGUE AIRPORT TRANSFERS S.R.O.| Terms & Conditions | Shuttle from Prague Airport
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